Evaluative listening, in the same way as interpretive listening, may lead to ambiguities and misunderstandings. It is characterized by the fact that the listener makes up their mind quickly about the subject raised by the client. Even before they finish talking we have already formed our opinion. Sometimes on the basis of the first few words we are virtually certain what the client will say later on and at that point we often interrupt them by saying: ‘I know what you want to say.’ You don’t need to continue, I can tell you the answer right now.’ ‘Today I have no time’. We are so sure of our opinion, that we cannot force ourselves to listen patiently to what the other person has to say. Consequently, people may find it hard to talk to us. They may feel misunderstood, because they don’t get the opportunity to express themselves fully.