The objective of this fact sheet is to help business advisers understand the techniques that can be used during advisory sessions to enable the development of a good rapport with the client.
It also aims to help you to understand the psychology of the client being advised and to assist you in developing and improving your advisory skills in the context of managing the relationship with your client.
By structuring the advisory session and using appropriate advisory techniques, both you and your client will gain more from the process and you will enhance and develop your advisory skills.
This fact sheet is intended to help you to:
- understand the processes involved in the business advisory session
- develop strategies and structures to use when advising
- understand the different advisory skills and techniques
- develop your advisory skills