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- Training
- 1. Entrepreneurship and Enterprise
- 2. Business Planning
- 3. Strategic Planning
- 4. Risk Management
- 5. Innovation Management
- 5.1 Definition of Innovation
- 5.2 Types of Innovation
- 5.3 Benefits of Innovation and Risks to overcome
- 5.4 Innovation Process
- 5.5 Innovation Process Implementation (Example of Tools)
- 5.6 Ideas management and evaluation of opportunities
- 5.7 Planning of RDI projects
- 5.8 Other relevant issues
- 5.9 Self Assessment Quiz
- 6. Access to Finance
- 7. Client Relationship Management
- 7.1 Advisory issues
- 7.2 Types of Counselling Interview
- 7.3 Structuring the Advisory Session
- 7.4 The Action Plan
- 7.5 Interviewing Skills
- 7.6 The Business Advisory Session – some Dos and Don’ts
- 7.7 An Iterative Process
- 7.8. Checklist for Business Advisers
- 7.9 Further Reading and Support Materials
- 7.10 Self Assessment Quiz
- 8. Interpersonal Communications
- 8.1 Are we speaking the same language?
- 8.2 How difficult is communication really?
- 8.3 Did you”hear” what I said?
- 8.4 How to avoid misunderstandings.
- 8.5 What interferes with communication?
- 8.6 Attentive listening
- 8.7 Styles of Listening
- 8.8 How can we protect ourselves from misinterpretation?
- 8.9 How can we ensure that others listen to us?
- 8.10 Body language
- 8.11 For You To Read!
- 8.12 For You To Watch! And Listen
- 8.13 Self Assessment Quiz
- 9. Managing in a Recession
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